"Information technology (IT) systems are involved in almost everything we do in society and have a significant role in our way of life.
IT systems have benefited our society in many ways such as communication, finance, medicine and farming." - Pearson Information Technology Student Book, 2016, Page 2
"Social media is a phenomenon of the internet age; nothing like it existed before. Its immense popularity has provided a new way for individuals, businessses and other groups to communicate with each other.
For business users, social media provides a new way to interact with the public and customers." - Pearson Information Technology Student Book, 2016, Page 180